1. Waiting time for the activities and games can be between 5 minutes to a few hours, depending on the crowd at the gaming arena.
2. Discounted packages or vouchers or online vouchers will not be clubbed or combine with any other offers or schemes.
3. Height & weight safety criteria are to followed strictly.
4. Shoes are compulsory for all activities.
5. Maximum height for Trampoline is 5'7.
6. Minimum height for Karting is 4'.
7. It is mandatory to sign the 'Disclaimer Form' at the gaming arena before playing individual virtual machines at the gaming arena.
8. The management has put all efforts to keep all activities and attractions operational; however, it is possible that some of the activities may not be fully functional due to technical or safety reasons and shall not be substituted or refunded.
9. Identity proof (Aadhar Card, Driving license, Student ID card, Company ID card, Passport, PAN card or Voter ID card)
10. Age proof (Aadhar Card, Driving license, Passport, PAN card or Voter ID card is mandatory for Senior Citizens)
11. Vrunreal will not be responsible for any loss, damage or injury sustained by the guest, outside or third party and persons accompanying him, while in the gaming arena.
12. Vrunreal reserves the rights to refuse entry to the guest in the gaming arena for violating gaming arena rules or online misuse of the site/website/app or social media comments if any, illegal activities or fail to comply with any security measures.
13. No outside eatables will be allowed within the gaming arena.
14. Package rates and governing conditions are subject to change without notice.
15. All images & specification used in all communication is for creative, descriptive and representation purpose only
16. Packages are non-refundable, non-transferable and non-redeemable.
17. Cancellation will not be allowed once purchased/ once card swipe, or game plan loaded to the user device.
18. Print out of the Packages purchased online is not compulsory at the time of entry. The user needs to download the vrunreal app and show the QR code and purchase information on it.
19. The guest confirms that he/she has read understood and agreed to all the terms and conditions in the Vrunrael gaming arena and site/website/app and voluntarily considers all the uncertainties.
20. Mobile app of Vrunreal required to validating a coupon at the time of redemption.